Sales and Marketing courses

We cover everything from cold calling, prospecting, doing a script, target market, point of difference, added value, presentations, overcoming objections, asking questions, listening, closing the sale, sales process, follow up , account and territory management, being a purple cow, time management,...

09.30 Registration and Coffee 09.45 Welcome and Introduction Why Social Media? What is a blog? A few statistics Posting tips and hints 11.00 Coffee Popular networking sites Setting up Twitter 13.00 Lunch Facebook business page Setting up FaceBook Dos and don’ts Glueing it together ...

The 10 top tips to doing a great presentation, inclding eye contact, body language, and more.

We go through cold calling, and prospecting, doing a script, to introduction, understanding your point of difference, added value, asking questions, listening, overcoming objections, how to partner with clients to give value.

Client retention revolves around account and territory management, call cycles and asking the hard questions to find ways to meet your clients needs to ensure retention of clients.

Learn a five-step strategy for maximizing sales opportunities and relationships within key accounts.

Become a consultative problem-solver in face-to face sales situations, and take customers through the steps of the sales cycle.

This workshop provides your employees with a proven needs satisfaction selling process. The training uses language and context appropriate for those who often feel that they're not really salespeople. The skills help organisations to both save money by solving problems better...

Apply a conceptual framework, communication skills and planning tools to reinforce the skills employees learned in Professional Selling Skills®

Negotiate mutually satisfying agreements with customers, and understand how and when to negotiate effectively.

Benefit from new ways to efficiently and effectively initiate new business relationships through prospecting. Learn a three-phase approach to prospecting: Prepare, Contact, and Assess.

Learn the skills needed to achieve more success in competitive selling situations: advanced probing, competitive analysis, and value proposition creation.

Your program is driven by YOU to accommodate YOUR requirements at YOUR pace. Having said that, it is geared to offer something around 30 - 40 minutes per week of good material. (You can register for as many modules as you wish,...

This workshop provides a set of selling skills to lead sales conversations with potential and existing customers. Participants learn the skills needed during telephone sales conversations to engage customers and help them make buying decisions that contribute to success—for both the...

Overcoming objections covers the sales process involved in giving people confidence around this process.

This workshop provides skills for developing the service mindset and behaviors that create customer loyalty, even after service failures. Foundational — core skills, knowledge and attitudes every individual should have. (All of the following modules are available as stand-alone programmes) Audience: All...

Confidence around cold calling, strategic prospecting, understanding your target market, what is your point of difference and what is your added value proposition. who are your competitors and why. Get the appointment. Face the fear and do it anyway. Follow up...